<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=152233&amp;fmt=gif">

International Association of Fire Chiefs Partners with Intermedix and Esri to Build the National Mutual Aid System

Intermedix and Esri to provide technology solutions to support NMAS

Oct. 23, 2017

iafc_logo.pngesri-intermedix.pngREDLANDS, Calif. and NASHVILLE, Tenn.—The International Association of Fire Chiefs, the international fire service leader, Intermedix, the global leader of health and safety solutions, and Esri, the global leader in spatial analytics, announced on Thursday the agreement to build the National Mutual Aid System or NMAS.

The NMAS will be the next generation version of the IAFC’s Mutual Aid Net tool built in 2008. The NMAS will use Esri’s ArcGIS, a powerful location intelligence platform, and Intermedix’s WebEOC, a crisis information management software, to manage and track emergency services resources during mutual aid responses.

During large-scale emergencies and disasters, it is critical for response personnel to have easy access to a mutual aid system for managing their resources. WebEOC will allow IAFC to manage information sharing, event reporting and task management in a central, web-based environment that allows IAFC to effortlessly connect to partner agencies and organizations during response efforts.

The use of spatial data to identify and respond quickly and effectively is also paramount. Esri’s ArcGIS platform brings mutual aid management data into a location context, integrating that information into spatial analysis technology that emergency responders around the world use every day. 

The IAFC has long been the leader in supporting state and local fire and emergency management communities in disaster management. The current Mutual Aid Net is used to identify, request, and deploy resources for mutual aid support. The NMAS will use the latest technology to help decision makers to accomplish these tasks faster, easier, and more accurately.

The use of Intermedix’s WebEOC and Esri’s ArcGIS platforms provides unparalleled information sharing, decision support, and situational awareness capabilities to jurisdictions, regions and countries around the globe.

The foundation of NMAS will be on the WebEOC platform which through the ArcGIS Extension for WebEOC will provide access and integration to Esri online tools, and dashboards. The result of this integration is the near real-time data availability of WebEOC information within ArcGIS Online applications, without the need for any development, middleware, or technical expertise.

“The IAFC is extremely pleased to partner with Intermedix and Esri to build the next generation of the National Mutual Aid System,” said Tommy Hicks, IAFC’s Chief Programs & Technology Officer and Assistant Executive Director. “Ensuring that emergency managers and responders have real-time information and resources at their fingertips is an essential to protecting their communities from harm.”    

“Identifying the status and availability of resources for mutual aid support has always been challenging,” said Russ Johnson, Esri global director, emergency response. “In today’s environment with increasingly complex multi-jurisdictional incidents, this need is greater than ever. Through the leadership of IAFC and the partnership between Esri and Intermedix, the ability to know the availability of required mutual aid resources and immediately request them will be realized. This will be a major step forward in supporting public safety agencies throughout the country."

“Intermedix looks forward to our partnership with IAFC and an expansion of our partnership with Esri,” said Bob Watson, Intermedix president of preparedness solutions. “Our mission is to serve those who save lives, and the National Mutual Aid Net project is perfectly aligned with that mission. The only effective way to respond to emergencies is through collaborations and partnerships between public and private organizations.  The National Mutual Aid Net takes that principle and puts it into practice. We are honored to be a part of this undertaking.”

About IAFC

Since 1873, the IAFC has provided a forum for fire and emergency service leaders to exchange ideas, develop professionally and uncover the latest products and services available to first responders. The International Association of Fire Chiefs (IAFC) represents the leadership of firefighters and emergency responders worldwide; our members are the world's leading experts in firefighting, emergency medical services, terrorism response, hazardous materials spills, natural disasters, search and rescue, and public safety policy. The IAFC’s mission is to provide leadership to current and future career, volunteer, fire-rescue and EMS chiefs, chief fire officers, company officers and managers of emergency service organizations throughout the international community through vision, information, education, services and representation to enhance their professionalism and capabilities. Visit us at www.iafc.org for more information.  

About Esri

Esri, the global market leader in geographic information system (GIS) software, offers the most powerful mapping and spatial analytics technology available. Since 1969, Esri has helped customers unlock the full potential of data to improve operational and business results. Today, Esri software is deployed in more than 350,000 organizations including the world's largest cities, most national governments, 75 percent of Fortune 500 companies, and more than 7,000 colleges and universities. Esri engineers the most advanced solutions for digital transformation, the Internet of Things (IoT), and location analytics to inform the most authoritative maps in the world. Visit us at esri.com.


About Intermedix

Intermedix is a global leader pioneering innovations in technology and analytics to deliver best-in-class revenue cycle management and practice management solutions. The company enables more than 15,000 health care providers to focus on delivering excellence in patient care. In May 2018, Intermedix was officially acquired by the publicly-held company R1 RCM Inc. (NASDAQ: RCM), a leading provider of technology-enabled revenue cycle management services which transform a health system’s revenue cycle performance across settings of care.  

Media Relations Contact




Recent Press Releases