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Intermedix and Rave Mobile Safety Expand Partnership to Enhance Incident Management for Higher Education

eICS and Rave Alert Connect to Enhance Situational Awareness and Emergency Response Efforts on College Campuses.

Oct. 31, 2017

NASHVILLE, Tenn. and FRAMINGHAM, Mass. – Intermedix and Rave Mobile Safety announced Tuesday a new partnership integrating the companies’ emergency notification and crisis information management platforms to increase incident management and communications efforts across higher education institutions.

“Regional collaboration and integrated communication are key components of effective emergency response—especially on our nation’s college campuses,” said Sam Klietz, senior vice president of business development at Intermedix. “The integration of eICS and Rave Alert is another example of our commitment to provide all emergency preparedness personnel with the tools they need when they are needed most.”

eICS for Higher Education, a web-based incident management system, provides emergency management teams at universities and colleges enhanced visibility into resource availability and response activities. eICS improves operational resiliency at college campuses by allowing users to document and manage events based on their needs and requirements, while simultaneously disseminating key details to local jurisdictions to create optimal situational awareness.

eICS also creates transparency from a government standpoint, by having the ability to connect and instantly share information with WebEOC, the industry-leading incident management software.

Rave Alert mass notification system enables thousands of educational institutions, businesses, and state and local governments to send alerts and two-way communications with entire populations in minutes. Rave Alert uses all preferred communication modes (mobile phones, landlines, email, text messages, digital signage, and IPAWS-OPEN) to quickly deliver critical information from any internet connected device. Built on Rave’s public safety grade infrastructure, Rave Alert delivers millions of alerts daily to the right people, before, during and after emergencies.

The Rave Alert Extension for eICS provides mass notification capabilities to the incident management software. Through the integration, targeted and mass alerts can be sent from eICS, and the incident creation processes can be initiated within Rave Alert.

“Our goal is to provide colleges and universities with the most effective way to communicate while they manage on-going incidents,” president and CEO Todd Piett. “This integration is a key component of enhancing resilience at universities, and meeting the requirements set forth by the Clery Act by providing a common operational picture.”

Demonstrations of the extension will be available for attendees of the 2017 EDUCAUSE Annual Conference on October 31 at booth #1644.

About Rave Mobile Safety

Rave Mobile Safety is the most trusted safety software partner, providing innovative communication software for better emergency preparedness and faster response. Used by leading education institutes, enterprises and state and local public safety agencies, the award-winning portfolio of Rave Alert, Rave Guardian, Eyewitness, Rave Panic Button, Smart911 and SmartPrepare protects millions of individuals. Rave Mobile Safety is headquartered in Framingham, Mass. For more information, please visit www.ravemobilesafety.com.


About Intermedix

Intermedix is a global leader pioneering innovations in technology and analytics to deliver best-in-class revenue cycle management and practice management solutions. The company enables more than 15,000 health care providers to focus on delivering excellence in patient care. In May 2018, Intermedix was officially acquired by the publicly-held company R1 RCM Inc. (NASDAQ: RCM), a leading provider of technology-enabled revenue cycle management services which transform a health system’s revenue cycle performance across settings of care.  

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