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Intermedix Announces New Leadership for EMS Business Unit

Jack Donahue to lead EMS revenue cycle management operations.

Apr. 07, 2016

FORT LAUDERDALE, Fla. – Intermedix Corporation announced Thursday the appointment of Jack Donahue as the executive vice president leading the organization’s Emergency Medical Services, or EMS, business unit.

headshot_jackdonahue.jpgSince joining Intermedix in 2004, Donahue has been an instrumental leader during the growth of the health care technology organization. Donahue oversaw information technology and support across the company, specifically, client relationships, patient engagements, as well as product management for the company’s billing platform and field solutions, including TripTix and Fleeteyes.

­­­In his most recent role at Intermedix, Donahue served as executive vice president leading the organization’s shared services team.

Donahue has strong proven operational success leading the establishment and growth of the company’s Kaunas, Lithuania office and has five years of previous experience being responsible for both financial standing and operations of the largest EMS region.

 “Jack is a valuable member of our leadership team,” said Intermedix CEO Joel Portice. “His intellect, work ethic and continuous pursuit of excellence gives me tremendous confidence that he will lead our EMS team with high quality and consistency, providing a positive experience for our customers.”

The EMS business unit supports 3 million patient encounters each year. The division supports more than 5,000 providers in 41 states and 250 cities.

As the leader of the EMS business unit, Donahue will help innovate the company’s operations and leverage their future platform. In addition, Donahue will focus on maximizing revenue in the coming years.

 “After 11 years serving our clients and team members in various roles, I am excited to focus my attention on the EMS business unit,” says Donahue. “I am passionate about what this team does, and I can’t imagine a more noble client base to serve.”

Donahue will be following in the footsteps of Dave Poole, who has served as the EMS business unit leader for more than eight years. Poole will now serve as the executive lead for special projects at Intermedix.

Before joining Intermedix, Donahue was a senior manager at Arthur Andersen, a business consulting firm. Donahue holds a bachelor’s degree in business administration from the University of Notre Dame. He also holds both an MBA and an executive masters in health administration from the University of Florida.


About Intermedix

Intermedix is a global leader pioneering innovations in technology and analytics to deliver best-in-class revenue cycle management and practice management solutions. The company enables more than 15,000 health care providers to focus on delivering excellence in patient care. In May 2018, Intermedix was officially acquired by the publicly-held company R1 RCM Inc. (NASDAQ: RCM), a leading provider of technology-enabled revenue cycle management services which transform a health system’s revenue cycle performance across settings of care.  

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